When Everything Is on the Line, You Need a Voice in the Room.
We help boards, corporations, executives, local, state and federal agencies as well as nonprofits protect what they’ve built. We authentically tell their stories, whether they face litigation, regulatory scrutiny, cyberattack, activist or community pressure, customer backlash, executive changes, jobsite issues or offering a new product or information.
We are with you every step of the way, from anticipating the reporter or customer calls, and helping prep for and respond even 30 minutes before deadline.
We are based in Boulder, and work with clients in Denver and across the country. We work with government agencies, corporate clients and non-profits. Our specialties include Crisis Communication, Issues Management, Reputation Management, Government Relations and Media Training.
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We've been on both sides of the story. Now we help you tell yours.
Every service we offer is built on decades spent in newsrooms — chasing sources, breaking stories, managing staff and making the calls that decide what leads the news. That experience shapes how we help you prepare for, manage, and, if needed, recover from the moments that matter most. We get it, results matter.
Do you need real-time strategy and hands-on support when the stakes are highest, from federal investigations to workplace incidents. When the next crisis hits, and it eventually will, the organizations that fare best are the ones who prepared before it started. We provide hands-on crisis communication planning to help organizations…
How to plan for emerging risks early and manage them quietly, before they become tomorrow’s headline. When an issue starts as a whisper, you need a team that catches it before it becomes a shout. We provide hands-on issues management to help organizations identify emerging risks, sensitive topics, and brewing…
When a crisis hits, you need counsel that’s been tested under real deadlines, not theoretical ones. Our expert team provides real-time strategy and hands-on support through the moments that define an organization’s reputation: federal investigations, jobsite tragedies, shootings, product recalls, workplace incidents, and advocacy campaigns. These situations don’t come with…
We learned crisis communication from the newsroom and in the boardrooms.
For decades, we sat on the other side of the table — as reporters, editors, and the people deciding what made the front page. That experience is the foundation of everything we do today.
Credibility isn't given. It's earned.
Journalism taught us that credibility comes from curiosity, research, and honest storytelling. We ask the hard questions, find the facts, and tell the story that matters.
Clear counsel when the stakes are highest.
We help organizations navigate high-stakes moments with strategic counsel, clear communication, and confident leadership when reputation and trust are on the line.
Perspective comes from knowing when to step back.
When we’re not with clients, you’ll find us biking, fly fishing, or skiing. We believe balance builds better perspective and stronger counsel. Stay calm, stay sharp, and always keep the long view.
How Engagement Works
A private conversation to understand the situation, the stakes, and the timeline.
Our team maps the threat, the audiences, and the exposure — often within the first hour.
A defensible position, built jointly with your legal and executive teams.
Real-time media and stakeholder management, adjusted as the situation evolves.
Long-term reputation rebuilding once the acute phase has passed.
We Know What Makes News
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Michelle Lewis
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Linda Moore
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Donald Rogers
Lessons from the front lines of crisis communication
We don’t just advise on crises — we study them. Drawing on decades of newsroom experience, we regularly break down real-world examples to show what worked, what didn’t, and what any organization can learn from them. Here are a few of the moments we’ve examined.
Creating A Crisis Communication Plan
