Experience. When it matters most. Experience. When it matters most. Experience. When it matters most. Experience. When it matters most. Experience. When it matters most. Experience. When it matters most. Experience. When it matters most.
GilCom Media Services

We've been on both sides of the story. Now we help you tell yours.

Every service we offer is built on decades spent in newsrooms — chasing sources, breaking stories, managing staff and making the calls that decide what leads the news. That experience shapes how we help you prepare for, manage, and, if needed, recover from the moments that matter most. We get it, results matter.

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About Us

We learned crisis communication from the newsroom and in the boardrooms.

For decades, we sat on the other side of the table — as reporters, editors, and the people deciding what made the front page. That experience is the foundation of everything we do today.

Our Philosophy

Credibility isn't given. It's earned.

Journalism taught us that credibility
comes from curiosity, research, and honest storytelling. We ask the hard questions,
find the facts, and tell the story that matters.

What We Do

Clear counsel when the stakes are highest.

We help organizations navigate
high-stakes moments with strategic counsel, clear communication, and confident leadership when reputation and trust are on the line.

Beyond the Office

Perspective comes from knowing when to step back.

When we’re not with clients, you’ll find us biking, fly fishing, or skiing. We believe balance builds better perspective and stronger counsel. Stay calm, stay sharp, and always keep the long view.

How Engagement Works

A private conversation to understand the situation, the stakes, and the timeline.

Our team maps the threat, the audiences, and the exposure — often within the first hour.

A defensible position, built jointly with your legal and executive teams.

Real-time media and stakeholder management, adjusted as the situation evolves.

Long-term reputation rebuilding once the acute phase has passed.

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We Know What Makes News
People
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World Offices
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Michelle Lewis

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Michelle Lewis

Beauty Blogger
Linda Moore

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Linda Moore

Housekeeper
Donald Rogers

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Donald Rogers

Consultant
Case Studies

Lessons from the front lines of crisis communication

We don’t just advise on crises — we study them. Drawing on decades of newsroom experience, we regularly break down real-world examples to show what worked, what didn’t, and what any organization can learn from them. Here are a few of the moments we’ve examined.

Contact Us

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